Shaffer Predicts Upswing of Cell Phone Eavesdropping Class Actions
Law360 reported on a recent Ninth Circuit decision covering California Penal Code Section 632.7, which prohibits recording cell phones without the consent of all parties to the call. The ruling, which discarded any requirement that confidential information must be discussed, leaves companies taking customer service calls from California residents vulnerable to consumer class actions under section 632.7. Read Shaffer's comments here.
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